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Answers about coaching, payment and the tools that support your progress.
Coaching
Do you coach clients online or in person?
Our coaching programs take place online through Practice Better video meetings. Free discovery calls take place on Zoom. You can meet with us from a private space with reliable internet, audio and video.
How are goals and plans created?
You decide what matters most and what you want to change. Together, we explore your strengths, daily habits and relevant health information, then turn your resilience vision into achievable goals. You choose your action steps; we provide education, structure and accountability as you put them into practice.
Payment and benefits
Do you accept insurance?
We do not bill or accept traditional health insurance. Coaching is paid through Practice Better. HSA or FSA use may be possible for eligible expenses, but it is not automatic.
Can I use my HSA or FSA for your services?
Possibly. Eligibility depends on the specific service, its medical purpose and your plan’s requirements. General wellness expenses do not qualify just because they support health. Before paying, confirm eligibility and required documentation with your plan administrator or tax adviser. A Letter of Medical Necessity may be required, but it does not guarantee eligibility or reimbursement. Check coaching, labs and devices separately.
What is a Letter of Medical Necessity?
It is a document from your licensed health care provider explaining why a particular service or item is medically necessary for a diagnosed condition. We can provide a template for your provider to review and complete if appropriate. Your provider determines medical necessity; your plan’s rules determine what documentation is required.
Devices and testing
Do I have to use wearable devices?
Wearables are not required for Group Resilience Coaching or Resiliency Jumpstart. Resilient Warrior requires a wearable that tracks sleep and heart rate variability (HRV), along with comprehensive blood labs and health related DNA testing. During your discovery call, we’ll discuss suitable information and tools you already have and what you may need before enrolling.
Which devices do you support?
You’re welcome to bring any device you use to coaching. We have more experience with certain devices, and we’ll discuss what you use, how its information can support your goals and how to share it during your free discovery session. There’s no need to buy a new device before that conversation. Not every device connects or syncs with Practice Better.
Do you help set up wearable devices?
You are responsible for purchasing, activating and setting up your devices. Use the manufacturer’s instructions and support team for technical help. Once your device is ready, we’ll agree on how to share relevant trends and use them in your coaching and behavior change work.
Do I purchase wearables and labs through you?
No. You purchase devices and testing from the manufacturer, laboratory or appropriate provider. We can discuss tools that fit your coaching goals and direct you to purchasing information. Your licensed health care provider handles medical testing recommendations and interpretation. Devices, tests, subscriptions and medical care are separate from your coaching fee.
Looking for program details?
Each service page also answers questions about sessions, scheduling, participation and cancellations.
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